Privacy Policy

Privacy Policy

Last Updated: [Insert Date]

Welcome to OutboundMaster. We value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, share, and protect your information when you visit our website or use our services.

By accessing our services, you consent to the data practices described in this policy. If you do not agree, please refrain from using our website or services.

1. Information We Collect

We collect different types of information depending on how you interact with our services:

1.1 Information You Provide to Us

• Account Information: Name, email, phone number, company details (collected when you sign up).
• Payment Information: Billing details and transaction data (processed securely by third-party payment providers).
• Communication Data: Any data you submit via contact forms, email, or customer support requests.

1.2 Information We Collect Automatically

• Usage Data: Pages visited, time spent on site, referral source, and browsing behavior.
• Cookies & Tracking Technologies: We use cookies and tracking tools (e.g., Google Analytics) to analyze traffic and improve services.
• Device Information: IP address, browser type, device type, and operating system.

1.3 Information from Third Parties

• Lead Data: We may collect business contact information from publicly available sources or data partners.
• Third-Party Integrations: If you connect third-party tools (e.g., CRM, email services), we may receive limited data from them.

2. How We Use Your Information

We use collected information for the following purposes:

• To Provide Services: Process orders, deliver outbound campaigns, and manage accounts.
• To Improve User Experience: Analyze website interactions to optimize services.
• To Communicate with You: Send service updates, respond to inquiries, and provide customer support.
• For Marketing & Advertising: Send promotional emails (you can opt out anytime).
• For Legal & Compliance Purposes: Detect fraud, enforce policies, and comply with laws.

3. How We Share Your Data

We do not sell your personal data. However, we may share information with:

• Service Providers: Payment processors, email platforms, and analytics providers.
• Legal Authorities: If required by law, to comply with legal obligations or investigations.
• Business Transfers: If OutboundMaster undergoes a merger, acquisition, or asset sale.

4. Your Rights & Choices

You have control over your personal data. Your rights include:

• Access & Correction: Request a copy of your data or correct inaccuracies.
• Deletion: Request to delete your personal data (subject to legal requirements).
• Opt-Out: Unsubscribe from marketing emails using the link at the bottom of our emails.
• Restrict Processing: Request limitations on how we use your data.

5. Cookies & Tracking

We use cookies to enhance site functionality, analyze traffic, and personalize content. You can:

• Adjust your browser settings to block cookies.
• Opt out of Google Analytics tracking here.

6. Data Security & Retention

• We use industry-standard security measures (e.g., encryption, firewalls) to protect your data.
• We retain your data only as long as necessary for legitimate business purposes.
• In case of a data breach, affected users will be notified as required by law.

7. Compliance with GDPR, CCPA, & CAN-SPAM

• GDPR (EU Users): We process personal data based on legitimate interests, user consent, or contractual necessity.
• CCPA (California Users): You have the right to access, delete, or opt out of data collection.
• CAN-SPAM (US Users): Marketing emails comply with CAN-SPAM Act, and all emails include an unsubscribe link.

8. Third-Party Links & External Websites

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

9. Updates to This Policy

We may update this Privacy Policy periodically. Changes will be posted here with a revised “Last Updated” date.